Tag-Archive for » Burroughs «

exemplary customer service

So the other day I got got this notecard about updated jewelry from Burroughs, something about optimized scripts and more features, and since two of my favorite earrings are from there I sent the owner an IM, asking about the upgrade procedure.

About an hour later I hear back from him, and he simply drops the new earrings on me…

Moriko has the same earrings, so I ask him if she would have to talk to him directly, and he just says "no, thats not necessary" and drops the new earrings on her, and another pair as a gift…

… why can’t all merchants in SL think like that about customer satisfaction?

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