exemplary customer service

So the other day I got got this notecard about updated jewelry from Burroughs, something about optimized scripts and more features, and since two of my favorite earrings are from there I sent the owner an IM, asking about the upgrade procedure.

About an hour later I hear back from him, and he simply drops the new earrings on me…

Moriko has the same earrings, so I ask him if she would have to talk to him directly, and he just says "no, thats not necessary" and drops the new earrings on her, and another pair as a gift…

… why can’t all merchants in SL think like that about customer satisfaction?

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Category: Opinions, Shopping  Tags: ,
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  1. Moriko Inshan says:

    Totally agree, the service was excellent. It makes you want to go back and send your friends also.

    There is something wrong with you only having a few pairs of earrings from there Yuukie my love .. shopping trip for Easter must be put on my list.

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